Work experience in PR, Marketing or Sales is preferred but not mandatory.
This person must be creative, outgoing and know how to produce results.
We require you to email a cover letter/resume with a description of how you would drive business into a dental office if you were running a PR department.
Do to the heavy volume, resumes emailed without cover letters are likley not be considered.
Other qualifications:
Exceptional Phone Skills
Above Average Computer Skills
Experience with Microsoft Office (Excel/Word)
Willingness to Take Directions
Customer Service Experience
Knowledge of EBay
Ability to Learn New Tasks Quickly
A Multitasker Is a Must
Hours of operation 8 a.m. to 5 p.m. with a one hour lunch.
All interested parties please send resume to pduran@srs-i.com
Your attention to detail and accuracy will allow you to effectively coordinate the necessary customer support, and customer relation activities needed to provide them with information about our clients products/ and or services.
Your positive attitude and communication skills will provide excellent prospect service, both internally and externally.
Your ability to adapt to change and comfort in a high growth organization are key to successfully working with customers.
Qualifications:
-Ability to multi-task
-Computer: Microsoft Word and outlook exp. Preferred
Other required skills are STRONG customer service, STRONG organizational skills and you must be a self starter.
Additional details including hours, compensation and job description will be provided to the right candidates. This is a full time job with good pay, some benefits and a strong family oriented work environment.
Duties
Assist customers by answering questions about products and orders via telephone, email and live chat
Help customers make selections by building customer confidence, while offering suggestions and opinions
Guide customers click-by-click through the Website using Microsoft Internet Explorer and the telephone
Work on projects and other duties as assigned
Skills/Qualifications
Desire to provide excellent customer service
Confidence in using Microsoft Windows, Word, Excel and Internet Explorer
Previous retail customer service/sales experience. Call center/telephone service a plus
Fast and accurate typing
Excellent written and oral communication skills
History of punctuality and good attendance
Basic computer and phone knowledge
Ability to defuse difficult customers by utilizing strong negotiation skills and appropriate empathy
Candidates must be comfortable working in a fast paced, constantly evolving, team environment
High school diploma or equivalent a must
Bilingual English/Spanish is a plus but not required
Must be flexible with schedule. Call center is open M-F 8:30AM-5PM.
This is a permanent position.
No cold calling or telemarketing is involved
Must pass a skills test of the previously listed qualifications
Must complete/pass a criminal background investigation, credit check and drug screen prior to hire.
Serves customers by providing product and service information; resolving product and service problems.
Duties:
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Maintains financial accounts by processing customer adjustments.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to team effort by accomplishing related results as needed.
Local Distributor for International
Manufacturer has Divisional office
In Westland, Now expanding
And has openings In General Set-Up & Display
Dept. No experience required. Company Offers:
Complete Training
No Layoffs
Rapid Advancement
Paid Vacation
All applicants must be neat in
Appearance, hard working, have own vehicle &
with a valid drivers license.
Ready to start immediately.
CALL NOW! START SOON!
(734)421-1200 Ask For Personnel.
Monday - Friday 1 pm - 5 pm
Candidates must demonstrate strong communication and sales skills & be proficient in Microsoft Office applications. Clean background and credit checks are required.
Other qualifications:
Exceptional Phone Skills
Above Average Computer Skills
Experience with Microsoft Office (Excel/Word)
Willingness to Take Directions
Customer Service Experience
Knowledge of EBay
Ability to Learn New Tasks Quickly
A Multitasker Is a Must
Hours of operation 8 a.m. to 5 p.m. with a one hour lunch.
All interested parties please send resume to pduran@srs-i.com
Work experience in PR, Marketing or Sales is preferred but not mandatory.
This person must be creative, outgoing and know how to produce results.
We require you to email a cover letter/resume with a description of how you would drive business into a dental office if you were running a PR department.
Do to the heavy volume, resumes emailed without cover letters are likley not be considered.
The position is entry-level with the possibility of promotion to Branch Manager for the right candidate.
Client Specialist will receive training in the following areas
Campaign Development
Clientele Management
Market Research
Competitor Comparison Analytics
Public Relations
All applicants are expected to have
At least 2 years of customer service experience
Management is a plus but not required
High school diploma/ Some college courses
Professional appearance and demeanor
Strong work ethic and willingness to learn
Strong communication and interpersonal skills
Marketing/ Business Management/ Communications course work a strong plus but not required
We have an extremely fast-paced fun working environment however professionalism is an absolute must! We are looking for someone who is seeking a career not a job. One of the 7 candidates will be promoted to Manager of their team, so it is imperative that all candidates are able to work well in a team setting along with being a great student so that in turn they are able to relay their knowledge to others.
Communication
Communicate effectively with mall management, tenants, and customers
Establish a strong rapport with retailers and distribute information as necessary
Act as a liaison between customers and mall management
Attend all mall management team meetings
Maintain awareness of issues pertinent to center and report as necessary
Team Leadership
Interview and hire staff
Provide new employee training, as well as continued employee team training and evaluation
Prepare staff meetings and provide minutes to supervisor and mall management staff
Establish shifts and create a weekly work schedule for staff, making accommodations when necessary
Resolve issues and administer discipline as needed
Evaluate employees to improve performance
Set booth and individual performance goals
Set goals for Guest Services Representatives and monitor and report results
Promote and monitor operating policies
Trouble shoot customer issues
Drive customer service team to achieve a high level of customer service
Training
Provide ongoing training opportunities for all Guest Services Representatives
Initiate training exercises and programs to elevate the knowledge of the Guest Services Representatives
Administrative
Accurately complete daily, weekly, and monthly reports and meet deadlines
Daily reconciliation of gift card monies
Create memos and informational pieces for staff
Scheduling and payroll
Knowledge
Knowledge of shopping center stores and restaurants and their product lines
Knowledge of the trade area surrounding the shopping center, including current events
Knowledge of area hotels, restaurants, and transportation systems
Technical/Operations
Troubleshoot gift card program and maintain equipment
Maintain copy and fax machine where applicable
Knowledge of telephone system, and radios where applicable
Inspection of strollers and electric scooters for safe and proper operation
Marketing
Support mall marketing initiatives
Manage customer service staff participation in promotional activities
Manage day to day operations of shopping center gift card program, including corporate orders as necessary
The Guest Services Manager must be available for a variety of shifts, including a mix of days, nights, and weekends. This position offers a salary of $16.00 per hour, as well as a competitive benefits package.
1. Present and sell company services to potential clients who have commercial property to clean .
2. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
3. Follow up on new leads and referrals resulting from field activity and telemarketers leads .
4. Identify sales prospects and contact these and other accounts as assigned.
5. Prepare presentations, proposals and sales contracts.
6. Develop and maintain sales materials and current product knowledge.
7. Prepare paperwork to activate and maintain contract services.
8. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
9. Coordinate company staff to accomplish the work required to close sales.
10. Develop and implement special sales activities.
KNOWLEDGE AND SKILL REQUIREMENTS
1. Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
2. Ability to persuade and influence others. Ability to develop and deliver presentations. Ability to create, compose, and edit written materials. Strong interpersonal and communication skills. Knowledge of advertising and sales promotion techniques. This is normally acquired through a combination of the completion of a Bachelor's Degree and three to five years of sales or marketing experience.
3. Visibility requires maintaining a professional appearance and providing a positive company image to the public.
4. Work requires significant local travel to current and potential clients. This requires the possession of a valid state drivers license.
WORKING CONDITIONS
Working conditions are normal for an office environment. Work requires significant local travel and/or evening work. Excellent salary, commission, & benefits resume:
Build Your Future Your Way at H&R Block.
Everything you need for success is here.
H&R Block Client Service Professional
Seasonal
H&R Block is the worlds largest tax services provider and a leader in tax preparation. Each year, H&R Block employs thousands of seasonal and part-time associates as Client Service Professionals in their branch offices, nationwide.
If you have a passion for helping people, the Client Service Professional position may be the job for you! In this role, you will interact with our clients face-to-face or over the phone and provide support to our Tax Professionals to ensure an exceptional client experience in our tax offices.
You will have the ability to get to know our clients by conducting a pre-interview to determine their income tax preparation needs and match them with the Tax Professional whose expertise best fits their needs.
Calls to the Contact Centre can be varied and complex requiring a wide range of client specific knowledge and interpersonal skills to assist submitting requests. Help Desk Coordinators refer problems and issues to specialist groups when required.
This also includes:
Working to achieve team wide Service Levels for phone answer and resolution
Ensuring appropriate process standards are met and maintained
Accurate documentation of calls and problems
Initiate the request management workflow process
Identification of areas of process improvement
1st Level telephone
Compliance to regional Call Handling procedure via Quality Monitoring program
Deliver consistently high levels of customer service
Accurate documentation of calls and cases
Manage time and workload to meet predetermined service levels
Maintain data accuracy in call logging tool through contact validation
Assign problem cases and request tasks to the correct provider group
Follow up call logging tool cases and requests to completion
Validate appropriate requirements to initiate request management workflow process
Provide clients with request reference numbers and request numbers
Understanding of various media sources that interface with the Contact Centre
Support multiple clients through customer service professionalism and insight
To become multi-skilled as workload changes occur within the Contact Centre
To be able to champion, implement or support change
Identify process efficiencies within the Contact Centre and to take corrective action to
implement change
To discover and document process and procedures which need to be published to the
team or on knowledgebase
Demonstrate professional behavior in accordance with agent scorecard and
performance process.
Tech utilized:
1. Windows (XP, Vista, etc)
2. Microsoft Office
3. Internet Explorer
Tech skills:
1. Windows (XP, Vista, etc)
2. Internet Explorer
Qualifications:
1. Customer Relations Management and Microsoft Office experience
2. High School Diploma or above
We are also looking for the following Language skills:
a. 10 Spanish/English
Level of experience
1. At least 12 months in Customer Relations Management and Microsoft Office experience
2. Use of language 5+ years and or native for Spanish speaking individuals
MUST BE ABLE TO PASS CRIMINAL HISTORY CHECK AND DRUG SCREEN!!!
Duties
Assist customers by answering questions about products and orders via telephone, email and live chat
Help customers make selections by building customer confidence, while offering suggestions and opinions
Guide customers click-by-click through the Website using Microsoft Internet Explorer and the telephone
Work on projects and other duties as assigned
Skills/Qualifications
Desire to provide excellent customer service
Confidence in using Microsoft Windows, Word, Excel and Internet Explorer
Previous retail customer service/sales experience. Call center/telephone service a plus
Fast and accurate typing
Excellent written and oral communication skills
History of punctuality and good attendance
Basic computer and phone knowledge
Ability to defuse difficult customers by utilizing strong negotiation skills and appropriate empathy
Candidates must be comfortable working in a fast paced, constantly evolving, team environment
High school diploma or equivalent a must
Bilingual English/Spanish is a plus but not required
Must be flexible with schedule. Call center is open M-F 8AM-8PM.
This is not a temporary/holiday job. This is a permanent position.
No cold calling or telemarketing is involved
Must pass a skills test of the previously listed qualifications
Must complete/pass a criminal background investigation, credit check and drug screen prior to hire.
To apply
Email Careers@CenturyNovelty.com. Reference Customer Service in the subject
Include a cover letter and resume, if available
No phone calls or walk-ins please
We are looking for responsible & people friendly applicants to fill in our administrative openings.
These positions are working directly with our clients.
Applicants must be dressed professionally & have reliable transportation.
Starting pay is $14.95/start and benefits are available.
This position requires:
~ Flexability to work various shifts, weekends and holidays
~ Ability to pass a drug test and background checks
~ Previous Customer Service experience (at least 1 year)
SUMMARY
Responsible for providing check-in and gate services to various airlines based on their requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Working hours will be Monday through Friday from 12:30pm to 9:00pm and two Saturdays a month from 9:30am to 6:00pm.
We offer a casual environment but are serious about our core values, hard work, and the customer. We run a green workplace, respect the individual, and have a comprehensive benefits package.
We offer customer sales/service positions and have immediate openings because of our growth in 2009. (our best year in the last 60 years, up over 20%)
Competitive starting pay, and we are interviewing applicants to start ASAP!
Full time and part time student openings around classes.
No prior experience is necessary, we provide training that is college accredited.
Scholarships and Internships available to students, all majors welcome.
We are looking to interview 30 applicants by January 14.
To schedule an interview, call 248*823*1873
**Voted one of the best companies to work for by the Wall Street Journal
Knowledge, Skills and Abilities:
Associates Degree in a professional/technical discipline or equivalent job experience preferred.
Understanding of customer service/information functions
Call Center experience, desired.
Quality written and oral communication skills, including complaint resolution and problem solving
Execute research and understanding of media concepts when assisting others.
Confident customer service orientation, with both internal and external clients.
Ability to work in a fast paced environment, to multi-task, and to maintain confidentiality.
Strong interpersonal skills required, demonstrating a consistent dedication and ability to work with diverse work groups and individuals
Must possess strong organizational, time management and administrative skills; be able to adjust to quickly dynamic priorities, demonstrate initiative and independent judgment
Must be proficient in MS Word, Excel, Access, PowerPoint and outlook skills or other MS Office applications.
We are looking for a few good candidates to fill the position as a Telemarketer.
We distribute new, used and remanufactured cell phones.
You will be working in the office, with 3-5 other Telemarketers, making B2B calls to create leads for our sales department.
Advancement is easy; as a Sales Rep you will maintain your own accounts and earn commission for every sale.
Currently located in Brighton, but will be moving to the Wixom area after the end of the year.
Hourly to start
Laid back atmosphere
Hard workers will advance to a Sales position
No experience required
Must be outgoing and willing to call all day
Monday-Friday 10am-6:30pm
Other required skills are STRONG customer service, STRONG organizational skills and you must be a self starter.
Additional details including hours, compensation and job description will be provided to the right candidates. This is a full time job with good pay, some benefits and a strong family oriented work environment.
1. Present and sell company services to potential clients who have commercial property to clean .
2. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
3. Follow up on new leads and referrals resulting from field activity and telemarketers leads .
4. Identify sales prospects and contact these and other accounts as assigned.
5. Prepare presentations, proposals and sales contracts.
6. Develop and maintain sales materials and current product knowledge.
7. Prepare paperwork to activate and maintain contract services.
8. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
9. Coordinate company staff to accomplish the work required to close sales.
10. Develop and implement special sales activities.
KNOWLEDGE AND SKILL REQUIREMENTS
1. Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
2. Ability to persuade and influence others. Ability to develop and deliver presentations. Ability to create, compose, and edit written materials. Strong interpersonal and communication skills. Knowledge of advertising and sales promotion techniques. This is normally acquired through a combination of the completion of a Bachelor's Degree and three to five years of sales or marketing experience.
3. Visibility requires maintaining a professional appearance and providing a positive company image to the public.
4. Work requires significant local travel to current and potential clients. This requires the possession of a valid state drivers license.
WORKING CONDITIONS
Working conditions are normal for an office environment. Work requires significant local travel and/or evening work. Excellent salary, commission, & benefits resume:
* Handling customer inquiries over the phone and in person
* Writing up service orders and delivery contracts
* Posting payments to customer accounts
* Calling existing and potential customers to increase sales, service and delivery revenue
* Calling unpaid accounts for payment
Attributes Necessary for consideration:
* Positive and friendly attitude
* Enjoy working with public and coworkers
* Detail oriented with good hand writing
* Multi-Tasking ability!
* Excel/Word experience a plus
* Professional appearance
Days/Hours/Pay:
Monday - Friday
9:00am - 5:30pm
$7 - $11 per hour depending on qualifications (will increase quickly with proven ability)
Requirements:
* Must have cold calling experience and a proven track record
* Excellent communication, prospecting and lead generation skills
* Candidates must be personable, competitive and high energy
* USB headset with microphone and Internet access required
Interested candidates send your resume to apply@innovativestrategicmarketing.com
High school diploma or GED required, some college preferred
Thorough understanding of Call Center operations
Strong computer knowledge and excellent typing skills (30 WPM)
Experience / Skill:
Possess high level of confidence on telephone
Able to accept and follow feedback and coaching
Convey compassion and sincerity over the phone
Exercise strong interpersonal skills
Excellent communication skills both written and verbal
Minimum of 1 year previous call center experience
Experience analyzing and resolving customer service issues
Candidates must be flexible, respectful, professional, prompt, friendly, able to work with a variety of people, able to communicate effectively, and able to multi-task.
To apply, please send a cover letter, hours of availability to work, and resume by email. No phone calls, please. Applications without a cover letter, availability, and resume WILL NOT BE CONSIDERED. Documents must be Microsoft Word 2003 compatible or included in the body of the email.
We're looking for people that work well with customers.
Flexible Schedules
Great Pay
Simple Training
Great office environment
Conditions Apply
All ages 17+
Talk to a receptionist Today.
5.8.6.2.9.3.5.0.1.6.