My name is Jeri, my company name is Good Job Done. I am a one-man company. I have 25+ years experience installing and servicing gas fireplaces of all makes and models. I am licensed through the State of Michigan for gas piping and venting/solid fuel burning appliances, and I am a licensed builder. My company is insured, and my work is guaranteed. I have a fully-stocked, well-marked truck, and I do all the service work myself.
All too often I hear from new customers, "someone else came out, couldn't fix my gas fireplace, but charged me a service call anyway." As a licensed professional, I believe that when you call me it is my responsibility to fix your fireplace, and if I can't I won't charge you. (The challenge belongs to me, the professional.) By doing this, I hope I'm raising the bar for all professionals and eventually this practice of charging, but not fixing will stop.
My advice to any customer seeking fireplace service is to ask the following questions:
Are you (the person who is coming to my house) licensed? And ask to see the license when they get there.
Are you (the company I'll be writing the check to) insured? And ask for proof of insurance when they get to the home.
Do you warranty your work?
Will you charge me, even though you can't fix my fireplace?
Call Jeri at Good Job Done 248-770-9934.
check out my website
do NOT contact me with unsolicited services or offers